PRIVACY POLICY.

1. Introduction
Prime AMZ LLC (“we,” “us,” or “our”), registered in the United States (Registration No. 8045909) at 1209 Mountain Road PL NE #7248, Albuquerque, NM 87110, is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.primeamz.com, contact us, or engage us for services. By using our website or services, you agree to the practices described below.

2. Information We Collect
We may collect the following types of personal information:
Full name and business name Email address and phone number Company details and website URL Amazon Seller Central / Vendor Central account information Payment and billing information Any other information you share via our contact form, booking a call, or signing a Service Agreement
When you visit our website, we may also automatically collect your IP address, browser type, pages visited, time spent on site, and device information.

3. How We Use Your Information
We use your information to:
Provide and manage Amazon account management services under your Service Agreement Communicate with you about your account, campaigns, and reporting Process payments and manage billing Respond to enquiries submitted via our website or email Send relevant service updates or announcements (you may opt out at any time) Comply with legal and regulatory obligations Improve our website and services
We will never sell your personal data to third parties.

4. Legal Basis for Processing
We process your personal data on the following grounds:
Contract — to perform the services under your Service Agreement Legitimate interests — to operate and improve our business and protect our legal rights Legal obligation — to comply with applicable laws and regulations Consent — where you have explicitly opted in, such as for marketing communications

5. How We Share Your Information
We do not sell or rent your personal data. We may share it only in the following circumstances:
Service delivery — with trusted platforms used to deliver our services, including Amazon, GoCardless, Slack, and Monday.com, limited to what is necessary Payment processing — with our payment processors solely for billing purposes Legal compliance — where required by law, court order, or governmental authority Business transfers — in the event of a merger or acquisition, with notice provided to you
All third parties we work with are required to handle your data securely and in accordance with applicable data protection laws.

6. Data Retention
Client account data is retained for the duration of the Service Agreement and for 7 years thereafter for legal and accounting purposes. Enquiry and contact form data is retained for up to 2 years if no service relationship is established. Website analytics data is retained in aggregated, anonymised form.
When data is no longer needed, we securely delete or anonymise it.

7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure, including encrypted storage and transmission, and access controls limiting data to authorised personnel only.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Cookies
Our website may use cookies to enhance your browsing experience and collect analytics data. These include essential cookies required for the site to function, analytics cookies to understand visitor behaviour, and marketing cookies to track advertising effectiveness.
You can control or disable cookies through your browser settings at any time.

9. Your Rights
You may have the following rights regarding your personal data:
Access — request a copy of the data we hold about you Correction — request correction of inaccurate or incomplete data Deletion — request deletion of your data, subject to legal obligations Restriction — request we limit processing of your data in certain circumstances Portability — request transfer of your data in a structured, machine-readable format Objection — object to processing based on legitimate interests or direct marketing Withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at hello@primeamz.com. We will respond within 30 days.

10. International Data Transfers
Prime AMZ LLC is based in the United States. If you are located outside the US, your personal data may be transferred to and processed in the United States. Where required, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation, including GDPR.

11. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have done so inadvertently, please contact us at hello@primeamz.com and we will delete it promptly.

12. Third-Party Links
Our website may contain links to third-party websites including Amazon and Calendly. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

14. Contact
Prime AMZ LLC 1209 Mountain Road PL NE #7248, Albuquerque, NM 87110, United States hello@primeamz.com www.primeamz.com